Hi @Anonymous User
If you have placed an order for nowtv broadband & telephone, then under My Account > Orders & Appointments there should be a telephone contact number to call if you click on the drop down arrow below either live date or self install or engineer required.
Alternatively you can contact nowtv via their live chat service or drop them a message on this link page below.
https://help.nowtv.com/contact-us/managing-my-devices
