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GRIPPY
First Poster

Fab Fiber cancelled???

Hi

I ordered your fabfiber deal last thursday only to recieve an email yesterday stating this..

( We are sorry that you decided to cancel your service with us. We are always looking to improve, so we would be very grateful if you could spare 5 minutes to tell us your reasons for cancelling, and to give us some feedback on our service.

Your feedback may be used by NOW TV in presentations, reports or internal meetings, but rest assured, your answers will remain completely confidential. We may link your answers back to our customer database to identify patterns or trends, but all responses will be combined with other responses so you will not be personally identifiable.

By clicking take survey, you agree to participate in the survey. )

 

I haven't contacted you since the order was made so how is this even possible???

kind rergards

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1 Solution

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NOW TV Team Nadine-K
NOW TV Team

Re: Fab Fiber cancelled???

@GRIPPY

 

I have emailed you the details to this.

Thanks
Nadine-K
The Now TV Team Smiley Happy
2 Replies
NOW TV Team Nadine-K
NOW TV Team

Re: Fab Fiber cancelled???

@GRIPPY

 

I have emailed you the details to this.

Thanks
Nadine-K
The Now TV Team Smiley Happy
liamjay
First Poster

Re: Fab Fiber cancelled???

 

I have had the same issue

Says its canceled then reversed then still shown as canceled 

 

whats going on

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