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Anonymous User
Not applicable

Do you need to return router when you've cancelled broadband

Hey all,

 

Do any of you know if you need to return your Now Hub router thingy when you cancel your broadband package?

 

At some point I'll be cancelling my broadband and moving out (I'm a student, so not transferring my package), and I'm just wondering if I need to return it like with Virgin and where the return box would be sent.

 

Thanks 🙂

1 ACCEPTED SOLUTION

You do not have to return the router to NOW TV following cancellation or end of contract, unless you want them to recycle it for you (which is a service that they are obliged to offer).

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10 REPLIES 10
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

There is a link guide on this thread a few posts above yours how to return old unwanted NOW equipment.