05-05-2019 20:55
Hey all,
Do any of you know if you need to return your Now Hub router thingy when you cancel your broadband package?
At some point I'll be cancelling my broadband and moving out (I'm a student, so not transferring my package), and I'm just wondering if I need to return it like with Virgin and where the return box would be sent.
Thanks 🙂
Solved! Go to Solution.
06-05-2019 12:19
You do not have to return the router to NOW TV following cancellation or end of contract, unless you want them to recycle it for you (which is a service that they are obliged to offer).
06-05-2019 12:19
You do not have to return the router to NOW TV following cancellation or end of contract, unless you want them to recycle it for you (which is a service that they are obliged to offer).
19-02-2021 14:55
Good to know, maybe I'll have fun with openwrt with it, and maybe even sell it on.
11-02-2022 10:28
Hi everyone
I will cancel my subscription before my contract expires. I know I will pay a fine for this. However, what should I do for the router, I couldn't get an answer from NOWTV. I don't want to pay for the router.
many thanks
11-02-2022 10:41
@Anonymous User
Call the team using the number in my signature.
From my memory you just need to recycle it or keep it if you plan to rejoin at some point.
11-02-2022 11:05
@Anonymous User wrote:Hi everyone
I will cancel my subscription before my contract expires. I know I will pay a fine for this. However, what should I do for the router, I couldn't get an answer from NOWTV. I don't want to pay for the router.
many thanks
I don't believe you will be required to return the router, but they offer a free return service if you want to be "green".
How do I return my old NOW equipment? (nowtv.com)
11-02-2022 12:39
Is Openwrt even possible on this router?
11-02-2022 20:27
@Anonymous User I wouldn't have thought so, but feel free to try to brick it if you like.
12-02-2022 13:08
@redchiz
I was asking as I saw that "totalwise" mentioned it so was curious if he had managed it.
(See 2nd post in this thread)
06-05-2022 19:49
I would like to know how to return my router, I would like the router to be recycled.
Thanks