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Pramodgariya
Newbie

Didn't receive my final settlement amount £10.27 after cancellation the broadband service.

Hi Team,

 

Myself  Mr.Pramod Kumar singh, my NowTV broadband account no-624251317530,

 

I didn't receive my final settlement amount £10.27 after cancellation the Now Tv broadband service, It was due on 20-Dec-2021.

 

So could you please check and process it ASAP and also reply with delay reason.

 

Many Thanks,

Pramod Singh

[email removed]

 

 

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2 Replies
schnapps
Legend 5
Legend 5

Re: Didn't receive my final settlement amount £10.27 after cancellation the broadband service.

Hi @Pramodgariya 

 

Because this is mainly a customer to customer driven Community Forum, you will be better off getting assistance from NOW directly themselves.

 

Use the email address on the screen shot below to chase up any refund due.

 

Or alternatively use the web complaints form on this link.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

 

youdoodle-2020-05-11T14-12-50Z.jpg

 

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redchiz1
Expert

Re: Didn't receive my final settlement amount £10.27 after cancellation the broadband service.

@Pramodgariya You may care to edit out the account number you posted earlier lest it fall into unscrupulous hands.