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Anonymous User
Not applicable

Delayed broadband activation


I ordered my broadband on the 24th of September and the broadband was supposed to go live on the 7th of October, and still nothing. Customer services told me it could take up to 72 hours. We are now the 12th of October and still nothing! How am l supposed to work from home? I am a teacher and it is impossible to do distance learning on my mobile data. I had to buy an extra 4G bundle for my phone but it is too weak for whole class calls. This is outrageous.

Can someone help?