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Anonymous User
Not applicable

Delay broadband start date

I want to get now broadband but my current contract ends on 11/9/20

 

When paying there is no option to select a start date, it only automatically shows 1/9/20

 

Is there any way to delay the start date because i doubt they are smart enough to change over on the 12th and not charge me more

 

Can not find any info about this anywhere

3 REPLIES 3
Anonymous User
Not applicable

Good question Pinky, did you ever get an answer?  I'm trying to find out the same thing.

gavs82008
Legend 5
Legend 5

@Anonymous User 

Your best option is to give the broadband team a call tomorrow.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW TV advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Ace, thanks for that.