02-04-2018 17:52
Hi,
I have been sent a link to to complete my account before my broadband goes live - however, this link does not work and sends me to the now tv passes page?
Is there somewhere to find where I can complete my account?
Thanks,
Bex
02-04-2018 19:14
Hi @Anonymous User
Anything shown under My Account > Messages on here ?
Maybe contact either live chat or the broadband team on this link page below (click on the most relevant topic until you see the nowtv contact option buttons on screen)
05-04-2018 9:24
Hi Bex,
Di you manage to sort this out? The same is happening to me - very frustrating.
Cheers,
Laura
05-04-2018 9:28
Exactly the same problem. I'm going to ignore it...
05-04-2018 9:43
@Anonymous User@Anonymous User
Welcome to the forum. You can try live chat, check you are speaking to a broadband advisor when you get on. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
Or you could give the broadband team a call, check any emails you've received to see if it includes the number.
05-04-2018 13:07
13-04-2018 12:56
Did you get any joy???
13-04-2018 20:48
Hi all, its just happened to me, so its not been fixed so now I am unsure if my account is set up correctly
14-04-2018 16:00
Ditto Not a great start to joining Now BB!