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Newbie

Complete Account for Broadband

Hi, 

 

I have been sent a link to to complete my account before my broadband goes live - however, this link does not work and sends me to the now tv passes page?

 

Is there somewhere to find where I can complete my account?

 

Thanks, 

 

Bex

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Legend 5
Legend 5

Re: Complete Account for Broadband

Hi @BexHudson1

 

Anything shown under My Account > Messages on here ?

 

Maybe contact either live chat or the broadband team on this link page below (click on the most relevant topic until you see the nowtv contact option buttons on screen)

 

https://help.nowtv.com/get-in-touch/

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Advocate

Re: Complete Account for Broadband

Hi Bex,

 

Di you manage to sort this out? The same is happening to me - very frustrating.

 

Cheers,

Laura

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Advocate

Re: Complete Account for Broadband

Exactly the same problem. I'm going to ignore it...

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Legend 5
Legend 5

Re: Complete Account for Broadband

@Lbraun@JB-1

 

Welcome to the forum. You can try live chat, check you are speaking to a broadband advisor when you get on. You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)

 

Or you could give the broadband team a call, check any emails you've received to see if it includes the number.

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Advocate

Re: Complete Account for Broadband

Thanks Andy, I'll try that.
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Scholar

Re: Complete Account for Broadband

Did you get any joy???

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Observer

Re: Complete Account for Broadband

Hi all, its just happened to me, so its not been fixed so now I am unsure if my account is set up correctly  

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Scholar

Re: Complete Account for Broadband

Ditto  Not a great start to joining Now BB!

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