Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎12-01-2020 14:04

Compensation

Had no internet calls tv for 8 weeks recieved compensation from out reach which was a good amount asked could they send it to my bank account as I had a funeral to arrange and it would of helped was told on numerous times I could cancel my account and it would take 3-5 days for the funds to Be put into my account then told again they had to cancel my account again as first time it didn’t work and would take 3-5 days again still 3 weeks later still nothing I will be taking my emails my chats from now tv to trading standards as this is an absolute joke @nowtv 

0
10 REPLIES 10
Anonymous User
Not applicable

‎07-05-2020 14:16

In response to Anonymous User's comment

I had a similar problem getting my broadband installed. Twice open reach failed to install, no payments were taken from my bank until installation was completed. I paid one month from my bank then received £140 compensation credited to my broadband account. I didn't need to speak to anyone it was all done automatically and was informed once it was credited to my account.

0