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Snowflame
Mentor

Change of home address

Do I need to advise of my new home address and if so, how?

4 REPLIES 4
schnapps
Legend 5
Legend 5

Hi @Snowflame 

See if this linked NOW article helps if you are moving home and want to continue with NOW Broadband.

https://help.nowtv.com/article/how-do-i-move-now-broadband-to-my-new-home 

Anonymous User
Not applicable

I've moved to Wales and it just won't accept my new address 

Anonymous User
Not applicable

I'm trying to get sky sports and it won't accept my Welsh address 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Your best to create a new thread for your issue as this relates directly to broadband.

Assuming it’s the billing address for TV memberships I would suggest jumping onto live chat to see if they can help. Just make sure you click “chat online” within the green box and not “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help