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Anonymous User
Not applicable

Cancelling NowTV on a specific date



On April I will be leaving the UK the 12th, however, I need internet until then for work related purposes.


I was wondering how it is possible to have the cancellation of the broadband services take effect on that day, without being charged for the full month.


Also, regarding the router I got from NowTV, where do I have to return it? This is the most basic broadband I am using, not fibre.


Thank you for your time.


1 Reply
Legend 5
Legend 5

@Anonymous User 

Your best option would be to call the broadband team and ask those questions. Not being a broadband customer with NOW I can’t offer much advice I’m afraid.

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help