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Cancelling Now Broadband and switching to Virgin Media

Any help here much appreciated. I'm switching over to Virgin and according to the Now TV help FAQs - I'll need to contact them in order to cancel since I'm moving to a cable provider. Is there any way I can do this without sitting on hold for 3 hours? Chat is offline and I can't seem to find an email address as the 'get in touch' link provided takes me to a 404.

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Legend 5

Re: Cancelling Now Broadband and switching to Virgin Media

Hi @gobes 

 

You could try dropping them an email on customerservices AT nowtv.com (i had to use AT instead of the @ symbol because the forum software removes posted email addresses).

View solution in original post

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Legend 5
Legend 5

Re: Cancelling Now Broadband and switching to Virgin Media

Hi @gobes 

 

You could try dropping them an email on customerservices AT nowtv.com (i had to use AT instead of the @ symbol because the forum software removes posted email addresses).

View solution in original post