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Anonymous User
Not applicable
‎28-02-2021 14:24

Cancellation of rolling monthly contract

Does anybody know how much warning you need to give to cancel a rolling deal? I'm moving house mid-March but need to have broadband at both houses for 2 weeks while moving so can't just move over my current deal to the new place. How much notice is needed? The website FAQs does not say anything about this.

 

 

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1 Reply
gavs82008
Legend 5
Legend 5
‎28-02-2021 15:50

@Anonymous User 

Don’t think there is any notice, when you go to cancel it’ll stop at the end of the billing cycle.

 

Best way to find out is to call the broadband team.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW TV advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
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