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Jack
Advocate

Canceled broadband before activation but I didn't receive refund yet

For how many days I can receive the refund?

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gavs82008
Legend 5
Legend 5

Re: Canceled broadband before activation but I didn't receive refund yet

@Jack 

Usually refunds in general for most companies is up to 5 working days. For NOW, I would call the broadband team to find out. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.

FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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