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Anonymous User
Not applicable

Call barring

Hello my mother's current phone service has a call barring on her phone line. When someone rings her a message comes on advising the caller of this and if they wish to proceed to press a certain number to continue. Is this available with NOW?

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Anonymous User
Not applicable

That is not call barring it is call screening. Sky have it and it is called Sky Talk Shield, I believe BT offer something similar, but it is not (as far as I know) available through Now.

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6 REPLIES 6
gavs82008
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Legend 5

@Anonymous User 

This link should point you in the right direction.

https://help.nowtv.com/article/call-features

The first drop down section anonymous caller reject should be it. 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Thank you gavs82008 but my mother is 90 and I don't think she would be able to manage this. Thank you anyway for your advice.

gavs82008
Legend 5
Legend 5

@Anonymous User 

Would you not be able to set up on her behalf if you call the broadband team? 
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

I'll try that, thank you for your help

Anonymous User
Not applicable

That is not call barring it is call screening. Sky have it and it is called Sky Talk Shield, I believe BT offer something similar, but it is not (as far as I know) available through Now.

Anonymous User
Not applicable

thank you JohnH1, much appreciated