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Anonymous User
Not applicable

‎19-01-2022 1:13

Broadband

Hi just wondering if anyone can help me I got a email on the 3rd of January saying my bill was overdue by 44 pounds and that they would give me 30 days from that email to pay my bill as I’m currently self isolating but then on the 11th of jan I had a email saying you have ten days to pay or it’ll my now tv will be cancelled what does anyone think I can do as I’m self isolating and can’t start work and do not get paid until the 1st of February 

 

many thanks 

 

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎19-01-2022 8:17

@Anonymous User 

Call the broadband team to get it sorted.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
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