Broadband use before activation date

[Anonymous User]

Hi!

My activation date is 14/02/2019, I received the hub on Monday and I connected it yesterday, I saw the three green solid lights on the front of the hub router that Does it mean like it's ready to go? the wifi was working well.

Could I use it before the date activation, if not...why not? I had BT broadband before.

Many thanks!

[schnapps]

Hi @Anonymous User 

If your BT Router no longer works and you see the three solid green lights on the front of the NowTV Hub router, then this would suggest to me that the live activation switch over date has been completed early .

Then you should be fine using the internet today if you wish with the NowTV Hub Router .

[Anonymous User]

I called your colleague yesterday, he told me that: you can use it but we can't give you security in your broadband....I didn't use it for that reason

So....Do you think that It's save if I use it? the three green light are working well

thanks 🙂

[schnapps]

Hi @Anonymous User 

Firstly i don't actually work for NowTV, where i am a customer just like you .

If it was me in your position, then i would use the internet with the NowTV Hub Router and maybe stick to safe well known established websites when on the internet until tomorrow.

Out of curisoity, when you go to My Account (person symbol if using a mobile) and select Orders & Appointments is the live actvation date still saying the 14th ?

Also, if you go to My Account > Settings & Pin's does it show an option for "Broadband Buddy" where the default setting is PG 13 ?