Broadband surprise price increase

[AllanP]

Was signed up to fab fibre for £20pm a few months ago, its already disappointing as the speed has increased by 1mb compared to the inferior BB package i was using, now its just infuriating to see from next month a disgusting raise from £20 to £29.50pm...for what exactly??? Anyone?

[gavs82008]

@AllanP 

Call the broadband team to have a moan. See link for number. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[Jayach]

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@AllanP wrote:

Was signed up to fab fibre for £20pm a few months ago, its already disappointing as the speed has increased by 1mb compared to the inferior BB package i was using, 

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Just what sync speeds are you getting? The only thing worse than Fab Fibre is ADSL, and you would need to be a very long way from the cabinet not to get much better than that.

But yes query Now about the price increase, as what you say is much higher than the stated increase.

Edit: If Now are increasing your price, you will be free to leave without penalty.