28-08-2022 13:48
If someone from NowTV Broadband is reading this.
You are offering Broadband 36 & 63mbps packages at £22, however, when selected it's showing £35 on the summary on the right, it's not showing it discounted at £22, it will checkout at £35 not £22 + £5 for the router P&P.
28-08-2022 13:54 - edited 28-08-2022 13:55
Hi @greyeyes
It's being investigated by NOW.
Have a read of this linked thread below.
You could start the purchase procedure again and try something like Fire Fox internet browser which has worked for some.
https://community.nowtv.com/t5/Offers-and-Vouchers-Broadband/Different-prices/m-p/587335#M918
28-08-2022 22:09
I logged out of my account and went in and got the right price; but I think when doing it for real, you have to enter your account details at some point. I have no idea if that will hold the £22, or make it jump to £35 again, though 😢
Thanks to @Jayach, we know that the ‘£35’ varies with the plan chosen, so it’s a variable. Hopefully someone in Now has set a watchpoint on the target field, so they can see when it changes, and so, hopefully again, where the value is coming from.