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Anonymous User
Not applicable

Broadband or customer care contact number

I need to speak to someone to find out where my broadband router is, my broadband went live yesterday still no sign of my router and no info on whats going on!! Have tried live chat not having much luck with them n im now on the verge of losin the head!! Any help appreciated
19 REPLIES 19
Anonymous User
Not applicable

I have and not displaying anything 

Anonymous User
Not applicable
what is this all about, what is NOW Broadband contact number for compaints
RoyB
Legend

@Anonymous User @Anonymous User 

 

There is no number for queries about the NowTV streaming services - it’s Live Chat, Complaints form or nothing - but there is a number for Broadband issues, for Broadband customers only.

 

You will find this under My Account, either in Orders & appointments, or in Broadband & calls, if you are a NowTV Broadband customer.

 

It is not 24/7, so you will need to ring when they are there.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

good luck worst vs I've ever seen

Anonymous User
Not applicable

wow, they remove thier own customer service number. i was given number by online chat. just tell chat you are broadband customer just signed up and they will give number or PM me

Anonymous User
Not applicable

good luck in getting a complaints telephone number off them, ive tried but they refuse to give one

Anonymous User
Not applicable

03303323050

Anonymous User
Not applicable

By any chance could I move the bill date to the 28th of every month thank you

Anonymous User
Not applicable

@Anonymous User 

 

 

Hello the forum is no the place to ask for a payment date to be changed, if you need to speak to the broadband team you can find the number in your online account under broadband and talk. 

Anonymous User
Not applicable
Can I get it changed to the 28th of every month please