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Advocate

Broadband not working

Is the services down in the CO4 area? Unable to connect broadband. Flashing amber face on hub. Hub has been reset a few times to try to correct. 

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Legend 5

Re: Broadband not working

Hi @Sandhya

Use this website tool linked below which will tell you if there is a major broadband or telephone line outage in your post code area.

If nothing is showing and you have already re set your Hub router, give the nowtv broadband team a call for further help.

https://www.homeandbusiness.openreach.co.uk/help-support/local-network-status-checker