The NowTV Broadband Team helpline number is available from 8am to 11pm seven days a week.
You will find their telephone number under My Account > Orders & Appointments, then click on the drop down arrow below live date to reveal the number to call.
Same here - broadband should have gone live by midnight yesterday 29th but hasn't. Already been in contact but apparently OpenReach has to get involved as there is supposedly a problem.
Bit of a headache when I'm running a home business
Nowtv technical team emailed me yesterday saying my broadband was now live and that my services where up and running but they weren’t,so I phoned the number that was on the email and and tolled them my broadband and phone weren’t working and was tolled they think it’s to do with the actual nowtv hub so are sending a new one out,fingers crossed but some how I still don’t think it will be up and running even with a new hub because if it was the hub then that still doesn’t explain why my house phon isn’t working eather,the number on my email for technical support is 0330 332 3050 if anybody needs it goodluck
It seems this is still happening mine was supposed to go live the 22/11/2019 I contacted them to be told it would be live the 23/11/2019 it never happened I then contacted them again to be told it was a problem with open reach and it can take upto 72hours so I raised a complaint with openreach. Did anyone ever get this resolved? It's so frustrating.