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Anonymous User
Not applicable

Broadband, new customer

Hi we have now TV and are happy with TV, we are now out of contract for our Broadband, we was looking at Now TV, whats it like? we would prfure the super speed.

 

Many thanks

1 REPLY 1
Anonymous User
Not applicable

Based on my recent attempts, ######. Tried to sign up over the weekend. Sign up process gave me an engineers visit date and then bombed out saying the date was no longer valid and wouldn't accept a new date. Sent a message to try and find out order status. No response. Tried live chat - hangs for ages to be told there is no one available.

No phone number.

So, I have no idea what the status on my order is. Blimey anyone would think they weren't actively interested in increasing their user base.

So, if things are this bad trying to place an order, what is it going to be like when you've signed up.