Broadband cut off!!

[Anonymous User]

I paid my bill late but my account told me my broadband was up & running again but it is still cut off! And why can’t infind a contact number for this company????

[Anonymous User]

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@Anonymous User wrote:

I paid my bill late but my account told me my broadband was up & running again but it is still cut off! And why can’t infind a contact number for this company????

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@Anonymous User

Welcome to the Forum 🙂

We have sent you a email regarding this.

Thanks Niamhd

NOWTV Team 😉

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[Anonymous User]

Hi there I've been told my payment is overdue and my services have been cut off , however according to my online account I paid on 6th of september. I tried to make a payment to the account anyway and my payment won't be accepted. I've tried different devices, other payment cards that according to the Now tv articles, should be accepted. I've found it almost impossible to get hold of you, please email me a response 

[RoyB]

@Anonymous User 

Get in Touch (all the options, and the best place to start):-

https://help.nowtv.com/gb/get-in-touch/

On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.

 Live Chat and Send Us a Message:-

https://help.nowtv.com/contact-us/managing-my-devices

On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.

If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.

<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, and haven’t set an Ad Blocker, as any or all of these things may prevent the Live Chat window appearing>