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Anonymous User
Not applicable

Broadband buddy

It keeps telling me to change my broadband buddy settings but it takes me onto parental Controls. My parental controls are turned off because there are no young children so don't need any restrictions. I tried to live chat and they didn't help me at all they said I had to Contact sky to change my broadband settings which didn't make sense to me. Can someone help
20 REPLIES 20
Anonymous User
Not applicable

Same stupid broadband buddy loop here, probably spent hours now going around in circles on different platforms with various browsers broadband buddy just DOES NOT EXIST, it is not in parental controls, I have only one account and am therefor logged into the correct one, worse still the "You’ll find a Get in touch button on most of our Help article pages" button doesn't exist this is a Joke,

 

I can not even get to live chat where the hell is it?????

 

 

I am so angry now that If I have to phone them I think I am just going to give up and go back to BT, life is just too short.