20-04-2023 15:31
Hello, Id like to buy a third party Wifi box to replace the Now Box, that has better coverage throughout the house and faster speed capability.
Can this be done? Is it straight forward?
20-04-2023 16:53
Nothing stopping you from using any equipment you want. Just have to bear in mind anytime you contact support you’ll need to connect the NOW router.
20-04-2023 22:14
You can replce the now "hub2" router with an off the shelf one.
It will need to be compatable with Nows service so it mmust support VDSL ( depending upon your package) and it must also suppoprt MER/option 61 log in
i use a TP lnk Arcer VR2800 other models/manufacturers are available, however i would suggest you check out their own support sites/forums .
Now Custoemr support will not help you with issues you may have with third party routers, and you must keep the now box as it may be needed if there is a line fault/broadband fault.
20-04-2023 22:49
Ensure that what you buy is a modem/router. A router alone will not suffice,