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Anonymous User
Not applicable

Broadband blocking sites

for some reason the broaband is blocking website i use to serch . Can anyone help , i have not changed any settings 

4 REPLIES 4
schnapps
Legend 5
Legend 5

Hi @Anonymous User

Have you tried switching off your broadband buddy setting by going to My Account > Settings & Pin's on here, where the default age rating is set to PG13.

Anonymous User
Not applicable

hi i would like to take off me block please so i can watch dvd on line please  

Anonymous User
Not applicable

Hi, I am unable to even log into Now Tv when on the home wifi, it just has an error message and doesn't allow me to input my account details.

There are no restirictions on the wifi.

Happens with both my mac laptop and when using the stick in the tv.

 

Any idea how / what is causing this?

Thanks!

RoyB
Legend

@Anonymous User wrote:

Hi, I am unable to even log into Now Tv when on the home wifi, it just has an error message and doesn't allow me to input my account details.

There are no restirictions on the wifi.

Happens with both my mac laptop and when using the stick in the tv.

 

Any idea how / what is causing this?

Thanks!


Can you please provide the exact error message?

 

This nay be helpful in diagnosing the issue,

 

 

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.