Broadband bill

[Anonymous User]

Hi,

I'm switching my broadband from brilliant broadband to fab fibre on Wednesday (that's when it's going live) now my billing date for brilliant broadband is Tuesday 25th May and the billing date for the fab fibre is Wednesday 26th May but I'm unemployed and can't afford to pay for them both in the same month. I've been told by someone who works at Now that I'll just pay the bill on Tuesday as normal and then every month after. Is this right? I have a doubt in my mind that they are going to try and screw me over.

[gavs82008 · Accepted solution]

@Anonymous User 

Give the broadband team a call to get 100% confirmation. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

• Give us a call on 08007591213 to speak directly to a NOW advisor.