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Anonymous User
Not applicable

Broadband and calls

I’m receiving almost daily texts about how there’s a delay to my broadband order (which was installed in September, however drops out often for hours at a time) with a link to the auto compensation scheme. However once I click this link there’s no further guidance on how to claim for the compensation. 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

You are best to call the team to find out your options. 

 

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband customers can get in touch anytime between 8am–8pm.

Call us 0330 041 2480

FYI that I do not work for NOW, just a NOW customer trying to help