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Anonymous User
Not applicable

Broadband and calls

I’m receiving almost daily texts about how there’s a delay to my broadband order (which was installed in September, however drops out often for hours at a time) with a link to the auto compensation scheme. However once I click this link there’s no further guidance on how to claim for the compensation. 

Legend 5
Legend 5

@Anonymous User 

You are best to call the team to find out your options.

NOW Broadband customers can get in touch anytime between 8am–8pm.

Call us 0330 041 2480

FYI that I do not work for NOW, just a NOW customer trying to help