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Anonymous User
Not applicable

‎24-03-2021 16:53

Bring Forward go live date?

Looking to join now broadband, however, I get a go live date which is 3 days after my existing contact is finishing with TalkTalk. I wanted to know if nowtv can go get me live the day my other provider contract finishes?

 

I can't seem to get to live chat or phone anyone! I go through help centre and then when it says get in touch it takes me back to the ordering page. 


Can anyone help!

0
3 REPLIES 3
schnapps
Legend 5
Legend 5

‎24-03-2021 16:57

Hi @Anonymous User 

 

I doubt NOW will change your live activation date given, because there are relying on BT OpenReach with some aspects of the switch over.

 

You could try your luck by phoning the NOW Broadband Team using the telephone number on this link page below.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

0
Anonymous User
Not applicable

‎24-03-2021 17:04

In response to schnapps's comment

@schnapps Thanks for your help. I will give it a go but won't be having high hopes

schnapps
Legend 5
Legend 5

‎24-03-2021 17:06

In response to Anonymous User's comment

Hi @Anonymous User 

 

What's that saying "If you don't ask you don't get".

 

Never worked for me when asking for a pay rise 😠.