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Kathryn100
Advocate

Bill records from over 12 months

I am trying to locate my NOW TV bill from July 2018 - November 2018 - as it will help me with my UK citizenship application. I have logged onto my NOW TV account, but however, it looks like the only records are on file from the last 12 months. Does anyone know how I can retrieve a bill from July 2018 - November 2018?

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schnapps Legend 5
Legend 5

Re: Bill records from over 12 months

Hi @Kathryn100 

 

Unfortunately the Bill history only goes back 12 months has you have found out 😠.

 

Maybe give the NowTV Broadband Team a call or alternatively see if live chat can provide the information you are after.

 

Open the link below and make sure you are signed in with your account details where a telephone number should appear on the right hand side of your screen or alternatively to use the live chat service, click on the small blue arrow directly underneath How to Get in Touch to reveal the green chat button to click on.

 

https://help.nowtv.com/gb/get-in-touch/now-broadband-calls/now-broadband-installation-and-setup 

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