25-01-2022 13:34 - edited 25-01-2022 13:35
Does anyone know if Now are applying a yearly percentage (CPI/RPI) price increase for existing Broadband customers in March or April, like the other providers appear to be doing.
There is no mention a yearly price increase regarding NowTV or Sky Broadband, the others have published it.
25-01-2022 14:32
Hi @greyeyes
I haven't been notified anything myself (being a NOW Broadband customer).
I don't think Sky & NOW uses the yearly percentage formula like BT and others from what i read on the internet (might be wrong though).
Maybe send them an email asking the question direct ? by using the email address from this screen shot below.
If you get an answer i will be interested to know.
25-01-2022 14:51
thanks for the email address, i've emailed them. i'll update you with their reply.
25-01-2022 15:24
NOW do not have a yearly formula for broadband prices in their contract, they reserve the right to increase prices at any time. Which means that they have to give you 30 days notice and the option to leave without penalty if they do announce an increase.
25-01-2022 15:31
25-01-2022 16:29
There is no way of possibly predicting when or by how much NOW may increase prices. I can only repeat that this will give you the opportunity to leave without penalty, or of course see if you can negotiate a better deal. This applies to dealing with any provider.
25-01-2022 16:37
"There is no way of possibly predicting when or by how much NOW may increase prices"
i never asked that question, i asked when was their last increase? i never once asked about percentages too, because there is no benchmark i could find.
i'm well aware contractual get out if mentioned.
one thing isn't clear, can you recontract, i've not seen any reference.
25-01-2022 16:42 - edited 25-01-2022 16:42
OK. First question: try Google, other search engines are available. But I am really not sure how rellevant it is as prices for new customers have been stable for some time now.
And of course when you each the end of your contract you can renew, or not, as you choose.