@Mattpatt
No, billing will not start until Openreach have signed off on all the necessary setup.
But you do need to talk to Now Broadband to see what’s going on - how does “can’t get through” manifest itself, exactly?
Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
This week, I are genrally been watching epsidoes on my Sasmung TV
