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Anonymous User
Not applicable

5 device's but cant watch (too many devices)

Hi...

 

I have 5 devices linked 

2 x android phone

1 ps4

1 xb1

1 now tv box

 

 

I'm trying to use an android to cast via chromecast and its saying I have too many devices already?

 

I also pay £3 for the boost to enable 3 devices at once. I'm using the ps4 to watch at the moment but the child wants to stream aswell

3 REPLIES 3
Anonymous User
Not applicable

Chrome cast counts as a separate device so you will need remove one of your devices if u want to use. 

RoyB
Legend

@Anonymous User 

 

Why? Adding one more device would not take the count above six.

 

Though I vaguely remember that Chromecasting now counts as two devices.

 

@Anonymous User 

 

Was the Android device you were casting one of the two Android phones listed, or a further device?

 

Could it be the three swaps a month limit you have run into, rather than the six devices limit?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
ukbobboy
Legend

@Anonymous User  @Anonymous User  @RoyB 

 

 

Hi Ed

 

May I suggest you get onto Live Chat and ask them to help you sort this problem out:

 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

 

 

UK Bob