Solved: Re: tv

Anonymous User · ‎07-05-2018

I'm new to Now TV. How can I watch Sky Sports on my TV?

schnapps · ‎07-05-2018

Hi @Anonymous User

Perhaps this help guide will point you in the right direction.

https://help.nowtv.com/article/get-now-tv-on-my-device

Have a read of this help article, should you have any questions post back here with your nowtv playback device you are using and hopefully somebody will assist you further.

View solution in original post

schnapps · ‎07-05-2018

Hi @Anonymous User

Perhaps this help guide will point you in the right direction.

https://help.nowtv.com/article/get-now-tv-on-my-device

Have a read of this help article, should you have any questions post back here with your nowtv playback device you are using and hopefully somebody will assist you further.

Anonymous User · ‎07-09-2018

OK, I'm just about to try it.Thanks for the help.

Cheers,

Phil

schnapps · ‎07-09-2018

Hi @Anonymous User

Have you got a smart TV from either LG or Samsung with the inbuilt nowtv App or are you using an external device like a nowtv box or games console etc ?

Anonymous User · ‎07-09-2018

Nope, it didn't work. All I want is the webpage address where I can use your offer of European Nations football. I have tried and tried to no avail.It's very frustrating because your website is so awful. I follow a link hoping to buy a credit but I find myself in adverts for your service. I'm not sure if I want to waste more time doing this!

schnapps · ‎07-09-2018

Hi @Anonymous User

So you are trying to purchase the £20 per month for 3 months Sky Sports discounted offer on the website link below ?

https://www.nowtv.com/offers

Is that correct ?

Have you already a nowtv account or are you trying to create a new account by clicking on the offer link ?

Also what device will you be watching the Sky Sports with a nowtv pass on ?

Anonymous User · ‎07-09-2018

Yes I'm trying to buy the credit for theEuropean Nations competition and yes I have an account.

schnapps · ‎07-09-2018

Hi @Anonymous User

If you have an existing nowtv account then your bank card should be on their system, if you have a new updated card then go to My Account > Personal Details on here to up date your card.

Before you try this suggestion on this link below, what device will you be using to watch the nowtv sports pass on, just to make sure that the device is compatible with a nowtv sports pass.

For example a YouView Box NowTV App doesn't support a nowtv sports pass.

Try this link thread on a work around if you can't purchase the offer, be aware this code will not work if you have an active or saved sports pass on your account or if you are on a current sports offer that is more than 30 days left before it expires.

Also i believe reading the T&C's on the offer that NowTV Combo customers are not eligible for the deal.

If you comply with the above, maybe try manually adding the code identified in the linked instructions below.

https://community.nowtv.com/t5/Offers-Vouchers/Sports-20-per-month-for-3-months-offer/m-p/476254

Anonymous User · ‎07-09-2018

Yes my payment details are with uo. I use a normal Sony TV to watch Sky Sports via Now TV. I have one of your sticks plugged into aHDMI socket and use the Internet to pay for your passes. As I said before all I want is a link to take me directly to the page where I can buy a pass for the European Nations football.

I'll try the link you set me in your earlier reply.

Anonymous User · ‎07-09-2018

Let me type this clearly. ALL I WANT IS A DIRECT LINK WHICH WILL TAKE ME TO THE PAGE WHERE I CAN BUY A PASS TO SEE THE EUROPEAN NATIONS FOOTBALL. That last link you sent me simply opened up a previous reques from another person who was also having a problem acquiring that pass. So it's not just me!

Your website is useless so let me write again what I want:

ALL I WANT IS A DIRECT LINK WHICH WILL TAKE ME TO THE PAGE WHERE I CAN BUY A PASS TO SEE THE EUROPEAN NATIONS FOOTBALL.

I do not want to read about other people's problems with this useless website. Let me know if you want a "proper" website which is easy to navigate!

ALL I WANT IS A DIRECT LINK WHICH WILL TAKE ME TO THE PAGE WHERE I CAN BUY A PASS TO SEE THE EUROPEAN NATIONS FOOTBALL.

That's 3 requests on this page. Can you feel my frustration?

schnapps · ‎07-09-2018

Hi @Anonymous User

Firstly i am a customer just like you trying to help out another fellow customer on here where i am not employed by nowtv in anyway.

Your best bet is to wait for somebody from the nowtv forum team to pick up this thread or alternatively try live chat.

@Anonymous Usercan you help this customer out (Thank you).

Anonymous User · ‎07-09-2018

Hi @Anonymous User

https://www.nowtv.com/sports-purchase

here's the link to purchase a sports pass.

Many Thanks

Naomi K

Anonymous User · ‎07-09-2018

Nope, that takes me to a page where I can buy a sports pass. When I click on the link asking me about European Nations football there is no link to actually buying that particular pass. What I want is a direct link to the page where I can buy the £20 a month for 3 months offer.

It has to be the specific page where I can buy that specific pass.

PLEASE HELP. I have been trying to sort this for 2 days now and, frankly, I'm getting totally fed up with your organisation!

Phil

Anonymous User · ‎07-09-2018

Hi Phil,

This link- https://www.nowtv.com/sports-purchase

takes you to the page where you can purchase a sports pass.

It has a red box saying get sports offer click here on it

if i click that to give you the direct link i'll end up purchasing the pass myself

It's as close as you're going to get to purchasing the voucher.

Many Thanks,

Naomi K

Anonymous User · ‎08-09-2018

Thanks Naomi but that's not the link I need.

I need the address of the link to pay for the pass which I need to watch the matches in the European Nations football tournament. Its the one to buy the voucher costing £20 a month.

Having said that, can you confrm I need to buy that pass because I have been able to watch the first group of matches with just my normal sports pass,

I really am getting frustrated about this. Nowtv need to improve their website because the current effort is absolutely useless.

Phil

Anonymous User · ‎08-09-2018

Hi Phil,

To answer your question, if you already have sports you don't need the offer of £20 a month to watch the European Nations football because it's already available on the sports pass.

You can't add the offer because you already have a pass.

So technically looking for the link isn't going to help all you need to do is sign into your account from your NOW TV device and watch your sports pass and you can enjoy your European Nations Football Tournament.

Hope this helps.

Many Thanks,

Naomi K

Anonymous User · ‎08-09-2018

There aren't any "highlighted errors".

Anonymous User · ‎07-09-2018

Then I must apolgise. I thought you were from some sort of official from NowTV.

OK lets hope Naomi can help. U wish you had said before now that you weren't from Nowtv.com.

It seems that there are quite a few other people fed up with the awfulness of their website.

All the best,
Phil

schnapps · ‎07-09-2018

Hi @Anonymous User

You can easily identify somebody on here from nowtv where in their Avatar it will show NowTV.

schnapps · ‎07-09-2018

Hi @Anonymous User

Does the link that @Anonymous User posted take you directly to your passes page on your account ?

If so under the Month Sports pass click on the green apply voucher button next to it and use this code number below.

SPMPWD5NHSFH

Anonymous User · ‎07-09-2018

When I click on that"offers" page Icome to a page about my passes but there is nowhere on that page where I can actually make a payment for the European Nations football.

All I want is the address of the page where I can give you some money!

As I said earlier I may be stupid but I have never come across a website as useless as this. I create and design websites I'm sure I could design a site for you without too many difficulties. I'm surprised nobody else has complained about your website.

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