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Anonymous User
Not applicable

payment

U keep taking payments out my bank for something I don't have !!
3 REPLIES 3
4268
Legend 5
Legend 5

Have you asked your bank to stop the payments? You can ask your bank to stop a continuous payment. That will stop further charges. Then you can look at getting a refund. Sorry I can't see a link that covers your particular concern. I suspect however one of Now Team will pick this up in the morning.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

@Anonymous User Welcome to forums

 

As @4268 has said you can ask your bank or card provider to stop any further payments.

 

Have you looked at My Account/My Passes to see if anything is active and, if they are, cancelled there.

 

You can also try LIVE CHAT

 

http://help.nowtv.com/article/None-of-the-above-vouchers-and-offers and click Contact Us - blue box at bottom left

Karl-F
Community Manager
Community Manager

Hi @Anonymous User, 

 

Thanks for getting in touch with us here at NOW TV. 

 

I have sent you an email in regards to your query. Please keep an eye on your inbox. 

 

Thanks, 

 

Karl

NOW TV Team