maximum number of devices error 6003 - only 2 devices registered

[Anonymous User]

Hi, I have just set up my NOWTV box for the first time and it is saying i have reached the maximum number of devices.  The website and ipad app show only 2 registered devices and it should allow 4?

Appreciate some help.

Thanks

[Anonymous User]

I cannot seem to watch any programs on my now tv account this meesage appears 

youve registered the maximum number of divises, and reached your maximum changes .

can you help me ??

[Anonymous User]

@Anonymous User

Welcome to forum

Try here http://help.nowtv.com/article/Device-limit-reached

You can click on Contact Us and then go to Live Chat to discuss problem with a staff member

[Anonymous User]

Hi there,

When I moved out, I added NOW TV to my ipad and removed the tv. Now I have my TV,  I have tried to add it and it won't let me. Could you please help?

Thanks 

Haley 🙂

[Anonymous User]

Hi @Anonymous User

Thanks for posting and welcome to the forum.  Here's the help page regarding devices http://help.nowtv.com/article/Device-limit-reached

It may be worth having a word with Live Chat & thwy will look into your account & see if anything can be done in this case.  Click on "Contact Us" at the bottom of the page & on the next page click on "Live Chat". The link you need is http://help.nowtv.com/article/None-of-the-above There's also the option to email NOW TV.

[Anonymous User]

I have the same problem and I have bought entertainment package and movie package but can't use it. Can anybody help I can't get onto live chat.

[Anonymous User]

@Anonymous User did you follow the advice from @Anonymous User directly above your post?

[Anonymous User]

Hi thank you for replying I have tried everything and still nothing works. Also I can't get live chat working.

[Simon-J]

Hi @Anonymous User,

Please see my response to your first post here and check your emails.

Thanks

Simon

NOW TV Team

[Anonymous User]

Hi, I'm also having this issue too I have had the same 4 devices registered for a long time but one of my iPads has started to say to many devices even though it's actually one of the devices, please help

[Anonymous User]

Hi @Anonymous User

Thanks for your post and welcome to the forum.  Live Chat can help with this.  Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

Hope this helps