06-12-2013 20:10 - edited 06-12-2013 21:37
Hi, I have just set up my NOWTV box for the first time and it is saying i have reached the maximum number of devices. The website and ipad app show only 2 registered devices and it should allow 4?
Appreciate some help.
Thanks
13-06-2017 9:52
Hi @Anonymous User,
i have review your account and sent you a Email about this issue,
Thanks to @SeeMoreDigital for point this out.
16-06-2017 19:15
16-06-2017 21:57
I still fail to see how any agreement restricting the amount of devices can be helpful to customers, how can an agreement be reached that restricts the removal and adding of legally purchased equipment?
This agreement must be challenged if on only on the basis it makes no sense.
16-06-2017 23:30
29-07-2017 8:31
29-07-2017 8:34
29-07-2017 8:54
29-07-2017 10:36
Hi @Anonymous User,
It sounds as though your device limit count requires refreshing. Which can be performed by contacting a NOW TV representative.
You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
With regard to your 'HDMI streaming' issue. NOW TV does not permit portable devices with their own display screens (ie: mobile phones and tablets) to be connected to larger external display screens.
Cheers
31-07-2017 21:36
Hi - I am new to now tv
I have cleared all of my devices thinking i there was a problem.
Now i am stuck without being able to watch anything on any of my devices.
Please can you help?
Thanks
R
31-07-2017 21:41
@Anonymous User pop on to chat, click the red text at bottom of my post. Explain what has happened and they can reset the devices for you.