06-12-2013 20:10 - edited 06-12-2013 21:37
Hi, I have just set up my NOWTV box for the first time and it is saying i have reached the maximum number of devices. The website and ipad app show only 2 registered devices and it should allow 4?
Appreciate some help.
Thanks
08-02-2017 7:23
19-02-2017 12:02 - edited 19-02-2017 12:03
I agree with @Anonymous User the limitation of 4 devices is pathetic, I have Now TV boxes in Livingroom, 2 bedrooms and Kitchen and thats the limit so i can't watch in my Study or on any mobile devices.
I'm currently on a 6 month pass and i won't be re-subscribing when it ends as i'll stick with Netflix and Amazon Prime if Now TV can't sort their device limit out !!!
19-02-2017 12:37
@Anonymous User @Anonymous User @4268
Hi Carlos
I'm guessing that you would like a tiered system, as explained by @4268 and agreed with by @Anonymous User, is something you would like to see, i.e. the more devices above four you have, the more streams you can use simultaneously and the more you pay.
As for me, as long as the four devices, two stream system is not affected by the additions both you and @Anonymous User are calling for then I too would be aboard with supporting your suggestion.
An example would be something like this:
4 Devices - 2 Simultaneous streams - Prices unchanged
6 Devices - 3 Simultaneous streams - Prices go up by 66%
8 Devices - 4 Simultaneous streams - Prices go up by 100%
My guesstimate above reflects the extra admin charges that would be generated by the scheme
However, it may be easier for both you and @Anonymous User to open a second account, that would make your in-home admin a bit more difficult but it would immediately solve your device deficit.
UK Bob
19-02-2017 12:45
No that isn't really what i want at all, as my post explains i would just like to be able to use more devices nothing to do with watching more streams at a time (there are only two people in the house)
19-02-2017 13:39
@Anonymous User
Hi again Carlos
Sorry, I misunderstood your post, because when you said, "I agree with @Scog the limitation of 4 devices...", I assumed you also wanted more streams.
I'm guessing here, but for NowTV to administer more than four devices without increasing the number of simultaneous streams would also involve amending/updating their current admin computer programme. That would cost NowTV a significant amount, an amount that would have to be passed on to their customers.
In other words Carlos, would you be willing to pay extra to have more than 4 devices available but no extra streaming capability?
UK Bob
27-02-2017 19:49
09-04-2017 23:40
I have to agree with all thats been said..
I have a family of 2 adults 3 boys..
so with each room consisting of Living Room, 4 x Bedrooms, and My Mrs Uses the Spare Room as crafting room.
that equates to 6 TV's that potentailly we use Now TV on.
Now add to that the Kids like to use there iPads and maybe myself or the Mrs will on our Mobiles.
that then equates to potentially, 3 x Tablets and 2 x Mobiles
That means in my house alone, that there is at least 11 Devices we potentially will watch Now TV on, not concurently but as we move about the home, or out side of the home with our mobile devices.
this does not take into account, the consoles we own, any macbook or laptops. so realistically I could say i have 20+ devices in my house I can potentially register to Now TV.
As it stands right now, we cannot even register all of these deivces! and to swap them around involves waiting months, its the most arkward and un consumer practice ive ever come across.
as a Large family its pretty normal to expect 3-4 family members wanting to use the services at once..
This is why on Netflix we pay for the top package of 4K with unlimited registered devices and 4 streams.
It baffles me that you cannot even offer 1080p streams never mind the problems i mention above..
NOW TV really needs to allow unlimited registrations and offer an option for an additional (and resonable) cost.
19-04-2017 24:53
19-04-2017 7:13
@Anonymous User the phone or tablet controlling the Chromecast doesn't have to be a device if you cast before playing content.
28-04-2017 19:05