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Pantherax
Mentor

Re: Device limit too restrictive.

Thanks for your view.  I would say that Netflix streaming is very similar to that of Sky's entertainment and Cinema package which aren't all 'live', in that they stream movies and television. I agree that they don't stream 'live' sports but BT Sport which I registered for today does.  

 

Their policy is "A valid BT Sport subscription and BT ID are needed to access the BT Sport app. Mobile network and wifi charges may apply. It is possible to install and access the app on as many devices as you like, but users are restricted to two concurrent video streams per BT ID."

 

Restricting how many concurrent streams is perfectly reasonable and should protect from abuse.  The device restriction is probably more a company policy and the only reason I've fed back on that forum is the hope that someone at Sky might look at the volume of feedback on this and re-think the policy or re-negotiate the rights issue.

 

That's my view and I doubt I'll stick with Now TV once my Sports subscription runs out.  This, along with the fact that they don't have subtitles and it doesn't bookmark where you're up to on TV series means the service for me isn't worth the money.  Perhaps I'll come back at some point in the future as things are always changing.

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SeeMoreDigital Legend 5
Legend 5

Re: Device limit too restrictive.


@Pantherax wrote:

Thanks for your view.  I would say that Netflix streaming is very similar to that of Sky's entertainment and Cinema package which aren't all 'live', in that they stream movies and television.


If/when NOW TV's competitors offer 'live' streaming (which will never happen), then and only then can anyone compare the streaming services on an even field of play. Until that day, this is a pointless 'apples and oranges' argument!

 

If anyone does not like the current device limit restriction their choice is clear. Move to another streaming service provider and take your moans with you!

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

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Dayzehere
Advocate

Re: Device limit too restrictive.

A ridiculous policy. Remember why I left NowTV in the first place. Will do so again.

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techdogsbody
Advocate

Re: Remove device limit restriction

I'd like to see this limit either lifted or increased, especially with Chromecast's registering as devices and need your phone to be registered, so to watch on a Chromecast you use two device slots up.

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Scog
Mentor

ANy plans to change the moronic 4 device limit?

I have a NowTV box in the bedroom, NowTV on my youngest son's XBox, NowTV on my BT YouView box (only works with movies, be warned) and now my oldest son wants NowTV too, only he travels a lot and might want NowTV on his phone for when he travels but on his PC when he's home and does not want to watch on the small screen. I would also like NowTV on my laptop for when I'm working away from home for extended periods. This used to work fine when I was with NetFlix but like a fool I decided I wanted Sky1 as this channel was not on offer through BT and we're all hooked on all the DC shows. Your limitations is a HUGE minus in the "Cons" column. I don't think I can carry on with such a limited service. Please tell me there are plans to change this in the future. This system is just ridiculous. Not even the DC shows make up for it.

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4268 Legend 5
Legend 5

Re: ANy plans to change the moronic 4 device limit?

@Scog even if they increased the total device limit, you still have the issue of only being able to watch on two devices at same time. How often are you and your son both away at same time?

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ClockEnd
Expert 2

Re: Remove device limit restriction


@techdogsbody wrote:
I'd like to see this limit either lifted or increased, especially with Chromecast's registering as devices and need your phone to be registered, so to watch on a Chromecast you use two device slots up.

I agree - There is a workaround for chromecast but inevitably it is inconvenient.

 

I can accept watching on no more than two devices at the same time (like Amazon, even if four like Netflix would be better) but you should be able to register up to ten (like Amazon, Netflix seems to have no such restriction).  Four is very restrictive in this day and age though better than Virgin Anywhere which only allows two devices and will force you to register anew if there is any sort of upgrade to your device.

 

Ultimately with Netflix/Amazon/Now/Virgin Tivo we could watch 10 simultaneous streams and a broadcast (more with Freeview) and record two shows which should be more than enough for a family of four.

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commanda6 Legend 5
Legend 5

Re: Remove device limit restriction


@techdogsbody wrote:
I'd like to see this limit either lifted or increased, especially with Chromecast's registering as devices and need your phone to be registered, so to watch on a Chromecast you use two device slots up.

Hi @techdogsbody

 

This may come as a surprise, but your phone or tablet does not need to be registered as a device to use a chromecast for NowTV. Remember, with NowTV a device only becomes registered when you watch NowTV content on it for the first time. If you don't want your phone or tablet to be registered as a device put the NowTV app in cast mode before you start streaming content then only the chromecast will become a registered device.

 

 

 

 


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.

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Malacath
Scholar 2

Re: Device limit too restrictive.


@SeeMoreDigital wrote:

@Pantherax wrote:

Thanks for your view.  I would say that Netflix streaming is very similar to that of Sky's entertainment and Cinema package which aren't all 'live', in that they stream movies and television.


If/when NOW TV's competitors offer 'live' streaming (which will never happen), then and only then can anyone compare the streaming services on an even field of play. Until that day, this is a pointless 'apples and oranges' argument!

 

If anyone does not like the current device limit restriction their choice is clear. Move to another streaming service provider and take your moans with you!


What a stupid argument.

 

I would gladly have live streaming removed if it means the removal of the device limit.

 

Actually I hate live streaming anyway. The reason I cancelled my main Sky subscription was because I hate paying all that money to have programs interrupted by adverts every 10 minutes.

 

They should ditch the live streaming for entertainment and movies if thats their reason for these restrictions

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SeeMoreDigital Legend 5
Legend 5

Re: Device limit too restrictive.


@Malacath wrote:

What a stupid argument.

I would gladly have live streaming removed if it means the removal of the device limit.


From what I understand, 'live streaming' can't be removed from the NOW TV service. It's a condition laid down by Ofcom, the regulator.

 

 

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• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

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