06-12-2013 20:10 - edited 06-12-2013 21:37
Hi, I have just set up my NOWTV box for the first time and it is saying i have reached the maximum number of devices. The website and ipad app show only 2 registered devices and it should allow 4?
Appreciate some help.
Thanks
30-10-2016 5:22
@Anonymous User
Well J
The only thing you can really do is contact Now TVs "Chat Help Line" on the following URL:
http://help.nowtv.com/contact-us/Supported-devices
Please explain your problem coherently and logically.
UK Bob
01-11-2016 16:03
Hi @Anonymous User
Thanks for getting in touch about your device based woes.
I'm really sorry to hear you've had trouble.
I've dropped you an e-mail about this, please keep an eye out in your Inbox/Spam folders 🙂
Thanks
Rob
NOW TV Team
01-11-2016 17:35 - edited 01-11-2016 17:37
Hi there,
I only just re-started using Now TV after over 1 year. However, I am not allowed to add any new devices until 1st December, and this means going to take 4 months to get all the devices registered. This is a bit unfair given the older devices were historical.
How do I add my new 3 devices, since 1 is only working now.
Thanks
Paul
01-11-2016 17:45
Hi @Anonymous User,
I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your situation to them.
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
01-11-2016 17:47
01-11-2016 17:54
All resolved!
01-11-2016 18:02
@Anonymous User wrote:All resolved!
Nice one @Anonymous User
27-11-2016 18:18
27-11-2016 19:34
Hi and welcome to the forum @Anonymous User,
Try the following: -
Cheers
15-01-2014 20:10
Same here...