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Anonymous User
Not applicable

how to i get to live chat plz need to speak to someone about my account

need to speak to someone regarding mt account

1 ACCEPTED SOLUTION
Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

I believe you've now managed to get in touch with Live Chat but do let us know here if you're still having an issue.

 

Thanks

 

Simon

NOW TV Team

View solution in original post

5 REPLIES 5
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum,

 

Actually, the 'Contact Us/Live Chat' button can be found at the bottom left of all the Help Centre articles. The idea being that after reading the 'Help Centre' article that fits your needs you should be able to resolve your issue yourself and only have to contact somebody at NOW TV as a last resort.

 

 

Cheers

Anonymous User
Not applicable

ive followed everything it told me to do but i end up bk in the same place

Andy
Legend 5
Legend 5

@Anonymous User

 

As a short-cut, go to the following help page 


http://help.nowtv.com/article/How-to-use-the-NOW-TV-My-Account-section

and click the green Contact Us button near the bottom left of it (not the How to Contact Us link right at the bottom as that takes you somewhere else) then choose the Live Chat option on the following page.

Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

I believe you've now managed to get in touch with Live Chat but do let us know here if you're still having an issue.

 

Thanks

 

Simon

NOW TV Team

Anonymous User
Not applicable

yes thank you sorted