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Anonymous User
Not applicable

‎05-06-2016 18:05

how do i contact now tv re billing -

I cannot contact now tv - i need to contact them about billing.  No live chat and when I click on contact us just keeps opening the same page!!!

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SeeMoreDigital
Legend 5
Legend 5

‎05-06-2016 18:22

Hi and welcome to the forum,

 

In order to discuss your account you need to contact a NOW TV representative via the forums 'live chat' facility. And the easiest way of doing this is by using a Windows or Mac computer, not a mobile device (as their web browsers are not sophisticated enough to display pop-up windows - ie: windows within windows). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Also, when your issue is resolved, can you come back to this topic and tell us what your issue was? As I suspect you have more than one NOW TV account!

 

Cheers