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Advocate

billed twice for day sky sports pass .how do i get refund

billed twice for the same day pass to watch sky sports .how do i get refund .how di i get in touch with billing to sort out problem .cant find phone number or e mail for them .anyone help?

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NOW TV Team (Retired)

Re: billed twice for day sky sports pass .how do i get refund

Hi @07875204618

 

Thanks for your post 

 

I have emailed you about this

 

Regards

 

Sue

NOW TV Team

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NOW TV Team (Retired)

Re: billed twice for day sky sports pass .how do i get refund

Hi @07875204618

 

Thanks for your post 

 

I have emailed you about this

 

Regards

 

Sue

NOW TV Team

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Observer

Re: billed twice for day sky sports pass .how do i get refund

THIS HAS ALSO BEEN THE SAME ISSUE FOR ME, COULD YOU PLEASE EMAIL ME SO WE CAN RESOLVE THIS ISSUE

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Legend 5
Legend 5

Re: billed twice for day sky sports pass .how do i get refund

Hi and welcome to the forum @edwardowen73,

 

All 'account' related issues (including funds requests), are subject to the Data Protection Act, which means (for security reasons) it's more appropriate for you contact a NOW TV representative 'directly' via 'Live Chat' to explain your problem.

 

The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

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