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Anonymous User
Not applicable

billed twice for day sky sports pass .how do i get refund

billed twice for the same day pass to watch sky sports .how do i get refund .how di i get in touch with billing to sort out problem .cant find phone number or e mail for them .anyone help?

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for your post 

 

I have emailed you about this

 

Regards

 

Sue

NOW TV Team

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3 REPLIES 3
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for your post 

 

I have emailed you about this

 

Regards

 

Sue

NOW TV Team

Anonymous User
Not applicable

THIS HAS ALSO BEEN THE SAME ISSUE FOR ME, COULD YOU PLEASE EMAIL ME SO WE CAN RESOLVE THIS ISSUE

SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,

 

All 'account' related issues (including funds requests), are subject to the Data Protection Act, which means (for security reasons) it's more appropriate for you contact a NOW TV representative 'directly' via 'Live Chat' to explain your problem.

 

The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers