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Discussions

Terminate my account

If I want to close my account with Now tv. How do I do it?Only got it to watch a specific series but it refused to update my payment details and now I've found somewhere else to watch the series.How do I terminate the account?

Device limits! arghhhhhh

I am now officially fed up with the arbitary device limits set up on Now TV. I would like to be able to choose whether to watch my NOW Tv on my phone, iPad (either on the device or by chromecasting to a screen), bedroom TV box or downstairs TV box, p...

Cancelled movie pass - tried to take payment

a few weeks ago, I logged in and cancelled my movie pass which expired yesterday... then today I get a message to say my payment has failed for that pass and to re-enter my details - why hasn't it been cancelled properly?  Luckily I use an account fo...

Charged after cancelling free trial

Roughly two weeks ago I signed up for a free Now TV trial - however cancelled it DURING the free trial period. Upon checking my bank statement I have found that I have been charged £9.99 for the next payment - and have had to re-cancell my subscripti...

Trying to cancel 14 day free trial

I signed up for a free 14 day trial which I want to cancel, but I can't find out to do this as on 'my passess and vouchers' it doesn't say I have any I've subscribed to, and in billing it doesn't say I have any upcoming payments, but I'm worried I'll...

Device limit reached

I’m very upset by Now TvI wasn’t using NOW TV for while when I reactivated subscribtion, then I realised I got there devices which I don’t use any longer or some are no longer linked because of performing “manufacturing reset” since I cancelled last ...

Resolved! Payment options

I pay £3.99 each month for Hayu. I only ever view Now tv purely for this.However, Now TV are also billing me £7.99 a month for an Entertainment month pass which I never use. Is it compulsory to have this when I don't use it.Please help.Thank you

Useless

I am sick of Now Tv they have hardly any new films ever I pay £9.99 per month for sky cinema and £5.99 per month for entertainment I have paid this every month for 14 months and use it only once a week. I have just gone to watch a film at just fine m...

Can't contact NOW TV - now working

I've been going round in circles trying to contact Now TV about a payment issue.  I do a search, go into an article, click on the bit at the bottom that says 'get in touch', and it just takes me back to the main Help menu.  It's driving me mad!  Can ...