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Discussions

How do you cancel auto renew passes?

Hi all, just purchased my stick and it came with 2 months free Entertainment Pass. Upon registering  it takes you card details and already its poised to take £7.99 in Febuary 2019 when this pass runs out. How do i stop this? I may not want to renew i...

Chat offline

Hello I was in the middle of a convo regarding my account and it went offline ?! It needs sorted and no one to call or nothing had money taken from my account that shouldn’t of happened .. I need contacted 

No access on talktalk box

Well this is disappointing (I'm being polite). 3weeks after signing up for a 6 month movies pack i find that support for my Talk Talk box has been discontinued! Anyone care to tell my why there was no mention of this in the sign up process????

Bills

Hi I cancelled my subscription in September but I still got billed last month and this month what shall I do .

Extra Payment

Hi,   I am just wondering if anyone could help me on who to contact, i have just been looking at my bank transactions and noticed Now Tv have been taking out 4 payments from my bank.What should be coming out each month is:1 x Sky Sports Pass - £33.99...

Billing

I tried to cancel my subcription before the free trial was over and apparently it hadnt cancelled. That was in June and only now am I seeing that I am being charged and have been paying every month without realising and not using my pass. Is there an...

Charged twice ?!

I cancelled my account and my passes on November 10th and got charged correctly then I got charged again today after having my pass cancelled for 3 weeks.  Can yous email me about this please. Thanks 

Payment taken?

I dont even have a subcription wuth you so why have i been charged for a month from my bank? and i cant find where to cancel it on the website. what the f? money grabbers!

Cancel

How do I cancel my entire account? It seems impossible to find a way to do it through the website.