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Resolved! Device limit Problem

OK, I love Now TV, and as a family we use it extensively around the house. Last week I had a problem with my LG tv which required I reset my TV back to factory settings, which required that I re-enter my Now TV credentials. Fast forward to today and ...

Resolved! Charged in Error

Dear Customer Service,I am writing to you to raise an issue about: TelevisionThe issue that I have experienced was: I took out the 14 Day Trial on the 7th July & on the same Day i used a 2 month entertainment voucher, which said it wouldn't expire un...

Got charged twice in 18 days

To whom it may concern I have been a customer for over a year and I got charged £9:99 on the 22nd of November 2018 to then hav £9:99 taken out again on the 10th December 2018 this is 18 days not a month, and it made me go overdrawn in my bank .Due to...

Changing bank detail

It won't let me change my bank details. It keeps saying I have entered them in wrong, even after checking and checking a couple more times. Any help would be appreciated thank

Ripped off

I lost around £500 because passes were autorenewed on a NOWTV account that I didn't know was live or even aware off.Problem compounded because it was linked to a freeserve email and freeserve shut down.I never requested or used their services and the...

None delivery of smart stick

Hi, Since you don't want to make it easy to contact you to report these kinds of things, and there is less than no response from other solutions - I am comming on here to complain about a smart stick I ordered in the black friday deals that has been ...

Invalid card details

Why are my card details invalid? I’m just new Tom this so I don’t see why? I’ve made my account and am trying to get sky cinema pass yet when I try I’m told it’s invalid card details.. I’ve had the same card since I first made my bank so I don’t see ...

Is this the worst TV service ever?

I started an account under the 'free trial' option... I've had to pay for my trial. You get shuffled between the app and the webpage. It is beyond difficult to work out how to reach customer services. I'm so sorry, but this is genuinely the most poor...