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Account, Offers & Promotions
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Cancelling
344 -
Change Details
138 -
Charged Twice
185 -
Expired Code
2 -
GDPR
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Gift card
3 -
Invalid code
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Missing Voucher
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Parental PIN
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Trials
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Discussions
Paid double ?
I was charged twice this month for the movies pass.Once on the 4th and the other on the 11th.
Purchased new box with 2 month free cinema pass, applied to account, now code has dissapeared!
Hi, can anyone help me with this? I purchased a new Now TV box which came with a 2 month sky cinema voucher. I input the voucher and it was applied to my account. After the initial 2 week free period, I have started to be billed and the 2 month vouch...
Money taken from account without authorisation
Through the recent Chromecast offer I added the three months entertainment pass to an existing Now TV account I haven't used in a while. It applied suucesfully. On the home page there was an option to add 30 days free trial for the movie pass. I took...
Re: Charges £9.99???
I just got charged £9.99 while I am still on a free pass! Had real doubts about a Nowtv Box having had this kind of problem with Sky in the past. I have now cancelled and I shall certainly not be bothering in the future.I would very much appreciate ...
Payments
Hello i can had my payments taken twice this month.On the 5thThen on the 12thPlease could you advise on why this is.
Will not let me watch program on iPad that is one of the 4 devices registered
Hi, I'm trying to watch a programme on my ipad (which has always been one of the 4 devices registered on my now TV account). I used this ipad to watch now TV less than a month ago, and there have been no changes to the devices registered or any other...
managing devices
I have (or had) 2 white boxes and my now TV box in my devices due to the constant crashing of the white boxes I have decided to upgrade them both to black boxes, first one is no problem as I had a slot free but the second one well that doesn't look a...
Money still been taken out, even after cancelling subscription.
I cancelled my subscription with plenty of time- about 2 weeks ago. I also checked a few days ago and no money had come out as it was originally due to renew on the 1st august. As soon as I got payed from work yesterday, the money went out for cinema...
Re: I can't cancel my subscription?
Live chat team hahaha what a joke. Ive been trying for ages to cancel my free trial via the app and online. Googled many suggestions yet nothing. No replies from emails and now ya saying im being billed. Outrageous
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